Keeping you up-to-date with Site Analytics

Here are some key ways we stay engaged with you using site analytics:

Track In-App Interactions

Monitor how customers are interacting with your product by tracking in-app events and feature usage. This helps you understand which features are most popular and where customers are getting stuck.

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Leverage Feedback and Reviews

Collect customer feedback through surveys and monitor online reviews to gain insights into customer sentiment and areas for improvement. Responding to feedback shows customers you value their input and are committed to their success.Net Promoter Score (NPS) surveys are a great way to gauge overall customer satisfaction and loyalty. Combine NPS with response tagging to categorize feedback and identify common themes or issues impacting engagement.By tracking in-app interactions, utilizing session recordings and heatmaps, segmenting customers, and leveraging feedback, you can gain a comprehensive view of customer engagement and take targeted actions to improve it over time. The right customer engagement analytics platform like Userpilot can help you implement and manage these strategies effectively.